Privacy Policy

Dear User / Customer!

We care about your privacy and want you to feel comfortable while using our services. Therefore, below we present the most important information about the rules for us to process your personal data and cookies that are used by our website. This information has been prepared taking into account the GDPR, i.e. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 /IN.

 § 1. PERSONAL DATA ADMINISTRATOR ("Administrator")

The administrator of the personal data of our Users / Customers is BARTOSZ POLENDER, an entrepreneur running a business under the company POLBIT BARTOSZ POLENDER, entered in the Central Register and Information on Economic Activity, with the Tax Identification Number: 8511389368, REGON number: 811161304, with the registered office in Dołuje, ZIP code 72- 002, at ul. Słoneczny Sad 33, Poland.

§ 2. PERSONAL DATA AND PRIVACY

If you intend to set up a User Account and use all our services you will be asked to provide us with your personal data. Your data is processed by us for the purposes listed below related to the functioning of the system (hereinafter collectively referred to as "Services").

Purpose of processing:

Depending on what you choose, it can be:

Provision of all services offered by us;

Creating and managing your account or accounts, as well as providing support for your account, transactions and solving technical problems;

Implementation of your orders;

After-sales service, including complaint handling (guarantees and warranty);

Direct marketing of services and goods offered, other than a newsletter;

Newsletter sending ;

Handling of all requests that you direct to us and contact from our side in connection with concluded contracts, use of our services, etc .;

Implementation of all obligations incumbent on the Administrator in connection with the activities described above, including in particular the obligations arising from legal provisions.

Legal basis for processing:

Depending on what you choose, it can be:

The contract of sale or actions taken at your request, aimed at its conclusion (art.6 par.1 lit.b RODO);

We have a legal obligation, e.g. related to accounting, the need to issue warehouse, accounting or other documents. 6 clause 1 lit. c GDPR);

Your consent (art.6 par.1 lit.a RODO);

Contract for the provision of services or actions taken at your request, aimed at its conclusion (art.6 par.1 lit.b RODO);

Our legitimate interest (art.6 par.1 lit.f RODO), consisting of data processing for the purpose / purposes:

establishing, pursuing claims or defending against possible claims;

direct marketing;

monitoring user activity;

analytical and statistical;

customer satisfaction surveys;

contacting you, including for purposes related to permitted marketing activities, through available communication channels, in particular and with your consent via e-mail and telephone;

providing payment services;

ensuring the security of the services we provide;

organization of loyalty programs, competitions, events, promotional campaigns in which you can participate;

debt collection and conducting court proceedings;

storing data for archiving purposes and ensuring accountability (demonstrating compliance of the Administrator with obligations arising from legal provisions).

Is providing personal data mandatory?

We require you to provide the following personal data to be able to conclude and perform the contract, to provide the services we offer:

e-mail address, username and password;

company address details, contact details in the event of the conclusion and performance of a sales contract by us.

Personal data is processed in accordance with the following principles:

legal compliance, reliability and transparency,

limited purpose,

data minimization,

correctness,

limited storage,

integrity and confidentiality,

accountability.

Providing data:

Providing data is necessary for the conclusion and performance of the contract, registration on all sites, using the services provided or participating in events organized by us. In some cases, the obligation to provide data results from applicable regulations, e.g. for the purposes of issuing financial documents. Providing data for the purpose of sending the newsletter is voluntary.

The effect of not providing data:

Depending on the purpose for which the data is provided:

no possibility to register, usign and making purchase at the system’s website;

no possibility to receive information about promotions or special offers;

no possibility to use any other services we provide, including registration on our services;

no possibility to participate in events, competitions and loyalty programs we organize.

Possibility to withdraw consent:

anytime

Data processing until you withdraw your consent remains lawful.

§ 3. PROCESSING PERIOD

We will process your data only for the period in which we have a legal basis for this, i.e. until:

we will cease to have a legal obligation, obliging us to process your data;

the possibility of determining, pursuing or defending any claims related to the concluded contract ceases;

you withdraw your consent to data processing if it was its basis;

Your objection to the processing of your personal data will be accepted - if the basis for the processing of your data was the legitimate interest of the administrator or if the data was processed for direct marketing

- depending on what applies in a given case and what will happen at the latest.

§ 4. DATA SECURITY

When processing your personal data, we use organizational and technical measures in accordance with applicable law, including the encryption of the connection using an SSL (Secure Socket Layer) certificate , and in addition our databases are protected from being viewed by third parties. The only persons authorized to access your data are our employees or associates (authorized persons) or entities processing personal data on our behalf - depending on what applies in a given case and what will happen at the latest.

§ 5. YOUR RIGHTS

You have the right to request:

access to your personal data,

correcting them,

remove,

processing restrictions,

requests to transfer data to another administrator,

And:

object at any time to the processing of your data:

for reasons related to your particular situation - regarding the processing of personal data concerning you, based on art. 6 clause 1 lit. f GDPR (i.e. on legitimate interests pursued by the administrator),

if personal data is processed for the purposes of direct marketing, to the extent that the processing is related to such direct marketing.

Contact us if you want to exercise your rights. If you feel that your data is being processed unlawfully, you can submit a complaint to the supervisory body - the President of the Office for Personal Data Protection

§ 6. COOKIES

Our Store and our websites, like most websites, use so-called files cookies (cookies). These files:

are saved in the memory of your device (computer, telephone, etc.)

they enable you, among others, to use all the functionalities

do not change the settings of your device

Using the appropriate options of your browser, you can at any time:

delete cookies

block the use of cookies in the future

Files Cookies are used to:

remembering information about your session

statistical

marketing

sharing functionality

To learn how to manage cookies , including how to turn them off in your browser, you can use the help file of your browser. You can read the information about it by pressing the F1 key in your browser. In addition, appropriate tips can be found on the following pages, depending on the browser you are using:

Firefox

Chrome

Safari

Internet Explorer / Microsoft Edge

§ 7. EXTERNAL SERVICES / DATA RECIPIENTS

We use the services of external entities to which your data may be transferred. Below is a list of possible recipients of your data:

software provider needed to run our services;

entity performing the dispatch of correspondence;

payment provider;

accounting Office;

supplier or maintainer of software facilitating the operation of business (e.g. accounting software);

entity providing marketing services;

entity providing statistical services;

relevant public authorities to the extent that the Administrator is obliged to provide them with data in accordance with applicable regulations.

§ 8. PROFILING AND AUTOMATED DECISIONS

We use systems for automated decision making. Decisions are made in an automated manner, i.e.

profiling is performed on the basis of available data, in particular such as: data on services rendered, information obtained through cookies, including transmission data, location data;

profiling has an impact on marketing information and offers that you will receive (offers tailored to your needs). However, it will not have any legal effects on you or similarly significantly affect your situation.

§ 9. TRANSMISSION OF DATA OUTSIDE THE EU AREA

The administrator has the right to transfer personal data necessary to perform the contract / provide services to a third country or international organization (Google, Facebook and others), and these are entities that have acceded to the EU-US Privacy Shield agreement. You have the right to obtain a copy of personal data transferred to a third country.

§ 10. CONTACT WITH THE ADMINISTRATOR

Do you want to exercise your rights regarding personal data? Or maybe you just want to ask about something related to our Privacy Policy? 

Write to the email address: gdpr@markgrade.com or send us correspondence by traditional mail to the Administrator's address indicated in § 1 above.

Changes to our privacy policy:

As an Administrator, we reserve the right to change our Privacy Policy by publishing new content on our website. After making the change, the privacy policy will appear on the page with a new date.